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The growth blog for gym owners

Updated Income Report

We have released an updated income report which shows you a summary breakdown of your members’ payments for a period of time. To run the report, set the desired time period by selecting the start and end date and then click ‘Run Report’ to show the invoices that have...

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The Updated Detailed Income Report

The updated detailed income report displays a breakdown of every invoice paid or pending during a set time period. To run the report, set the desired time period by selecting the start and end date and then click ‘Run Report’ to show the invoices that have been paid...

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Associated Debit Report

We have released a new report called the Associated Debit Report.  This report is available for deposits that have been sent to your account as of the first week in January (Note: this report is not available for deposits prior to this timeframe). The report is...

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TheBoxHQ Refund Tutorial

TheBoxHQ has released the ability for an Affiliate to perform their own member payment refunds.  We have released a video tutorial of the process, which will lead you step-by-step on the refund process! Refunds within your Affiliate, by default, may only be performed...

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At Risk Members Tutorial

One of the most vital functions of retaining your members is understanding which members are at risk for leaving your Affiliate.   A key way of understanding who these members are is by understanding their attendance history. TheBoxHQ has a variety of ways of...

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TheBoxHQ Kiosk Store

TheBoxHQ Kiosk Store

TheBoxHQ Kiosk Store Did you know that TheBoxHQ can help you save thousands of dollars a year on credit card transaction fees?  Today we'd like to show you how to take advantage of TheBoxHQ's Check-In Kiosk Store to greatly increase the profit you keep when selling...

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Advanced Staff Restrictions in TheBoxHQ Admin

Advanced Staff Restrictions in TheBoxHQ Admin

Hi Folks! We have received numerous requests over the last couple weeks asking for advanced staff restrictions for the Admin section of TheBoxHQ Admin.  We value the feedback of our Affiliates tremendously, and are happy to announce advanced staff restrictions. Your...

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Schedule Update – Easier Coaching Scheduling / Updating

Hi Everyone! One of the most requested improvements lately has been the ability to update your coaching schedule in an easier and faster manner.   We've just released a new update that does just this! Prior to this update, changing your coaching schedule around was a...

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Mailchimp Integration

Hi Everyone! Today we've released the ability to manage your active members email list within Mailchimp. Why Mailchimp? TheBoxHQ uses Mailchimp internally, as well as Mailchimp's related service, Mandrill, to send emails to your members.   We are very familiar with...

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January 15th Updates / New Features

Hello Everyone! We hope you had an amazing New Year.  We'd like to announce a few new awesome features that we've added to TheBoxHQ in the last couple weeks!  Please let us know if you have any questions on the new features, or if you have any suggestions on how we...

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